Refund policy

Return & Exchange Policy

We follow a strict quality check, but if an issue occurs, we’re here to help.

✅ Eligible for Exchange (ONLY if):

• Product is damaged, defective, or incorrect
• Complaint is reported within 24 hours of delivery
• Unboxing video is provided (mandatory)

❌ Not Eligible:

• Change of mind
• Minor color or design variations (lighting effects)
• Wear & tear after use
• Used or damaged items

📌 Important:

• No cash refunds
• Exchanges are subject to stock availability
• Shipping charges for exchange may apply